FromaStripeandGoogleexecutive,apracticalguidetocompanybuildingandscalingthemostimportantresourceithas:itspeople.Selectedfor“BestBooksof2023“byBloombergandTheEconomist!“WhetheryouareanewmanageroraCEO,therearegoingtobemomentswhenyoufeelaloneandneedhelp.Oddsare,theadviceyouneedisinScalingPeople.Youaregoingtopullthisbookoffyourshelfoverandover!“--KimScott,NewYorkTimesbestsellingauthorofRadicalCandorandJustWorkAleaderatbothGoogleandStripefromtheirearlydays,ClaireHughesJohnsonhasworkedwithfoundersandcompanybuilderstotrytoreplicatetheirsuccess.Themostcommonquestionsshe’saskedarenotaboutbusinessstrategy--they’reabouthowtoscaletheoperatingstructuresandpeoplesystemsofarapidlygrowingstartup.ScalingPeopleisapracticalandempatheticguidetobeinganeffectiveleaderandmanagerinahigh-growthenvironment.Thetacticalinformationitputsforward--includingguidanceoncraftingfoundationaldocuments,strategicandfinancialplanning,hiringandteamdevelopment,andfeedbackandperformancemechanisms--canbeappliedtocompaniesofanysize,inanyindustry.ScalingPeopleincludesdozensofpagesofworksheets,templates,exercises,andexampledocumentstohelpfounders,leaders,andcompanybuilderscreatescalableoperatingsystemsandlightweightprocessesthatreallywork.Implementingeffectiveleadershipandmanagementpracticestakeseffortanddiscipline,buttherewardisasustainable,scalablecompanythat’ssetupforlong-termsuccess.ScalingPeopleisadetailedroadmapforcompanybuilderstoputtherightoperatingsystemsandstructuresinplacetoscalethemostimportantresourceacompanyhas:itspeople.
